Open source Intercom alternative
Campfire is MIT-licensed, ships an embeddable AI customer service agent, supports bring-your-own models, and offers hosted Growth at $20/mo — without a per-resolution AI tax.
Campfire is MIT-licensed on the main product branch. Read the code, audit the AI path, fork if you need to.
Wire your own LLM provider keys. You pay the model vendor directly — Campfire does not sit as a per-resolution middleman.
Hosted Growth is $20/mo flat. Predictable bill while you keep open-source optionality.
Pricing model, license and bring-your-own-model support.
| Dimension | Campfire | Intercom |
|---|---|---|
| Pricing model | Flat $20/mo Growth (no per-resolution AI fee) | Per-seat subscription ($29 / $85 / $132, annual billing) + per-outcome AI (Fin from $0.99 per outcome); captured October 17, 2026 |
| License | Open source (MIT) | Proprietary |
| BYO-model support | Yes — bring your own LLM keys | No — Fin/vendor AI metering |
| Self-hostable | Yes | No |
Also compare Campfire vs Chatwoot (another open-source option) and Campfire vs Fin.
Intercom-style is modeled at Advanced $85/seat/month, annual billing, plus Fin from $0.99/outcome, captured October 17, 2026. Campfire Growth is $20/mo flat.
Estimated annual saving
$21,840
10 seats and 1,000 AI resolutions a month. Intercom figures are from its public pricing page, captured October 17, 2026 (Advanced tier, annual billing), not a live rate card.
Open source core, BYO AI keys, flat hosted pricing when you want managed ops.