Privacy Policy

Account information

When you create an account, we collect your name, email address, organization name, and other information you provide.

WhatsApp data

When you connect WhatsApp through Campfire, we may process message content, sender and recipient metadata, phone numbers, delivery statuses, templates, and related account information to provide messaging, onboarding, support, and analytics features.

Usage data

We collect information about how you use our service, including conversations, interactions, and system logs.

Technical information

We automatically collect certain technical information such as IP addresses, browser type, device information, and usage patterns.

We use the information we collect to:

• Provide and maintain our service
• Process transactions and send related information
• Send administrative information and updates
• Respond to your comments and questions
• Improve our service and develop new features
• Monitor and analyze usage patterns

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• With your explicit consent
• To trusted service providers who assist in operating our service
• When required by law or to protect our rights
• In connection with a business transfer or acquisition

We use third-party service providers to host, process, and support the service, including infrastructure, messaging, analytics, and payment providers where applicable. The current list is on the subprocessors page.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

Depending on your location, you may have the following rights regarding your personal information:

• Access to your personal information
• Correction of inaccurate information
• Deletion of your personal information
• Restriction of processing
• Data portability
• Objection to processing

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

This service is operated by BELLU PRODUCTOS, and BELLU PRODUCTOS is the data controller for the Campfire service unless otherwise stated.

If you have questions about this Privacy Policy or our data practices, contact us at support@campfire.is or through our contact page.