Intercom Fin alternative
Fin is Intercom's AI agent — and the poster child for per-resolution pricing. Intercom Fin pricing as of October 17, 2026 is approximately $0.99per resolution on Intercom's public pricing page (verify the current rate before quoting prospects). Campfire Growth is a flat $20/mo with open source and bring-your-own-model support.
Includes Intercom-style seats so the full bill is visible — not just the Fin line item. Defaults: 10 seats / 1,000 resolutions ≈ $1,840 vs $20.
Intercom + Fin-style is modeled at Advanced $85/seat/month, annual billing, plus Fin from $0.99/outcome, captured October 17, 2026. Campfire Growth is $20/mo flat.
Estimated annual saving
$21,840
10 seats and 1,000 AI resolutions a month. Intercom figures are from its public pricing page, captured October 17, 2026 (Advanced tier, annual billing), not a live rate card.
Pricing model, license, and BYO-model — machine-readable table.
| Dimension | Campfire | Intercom Fin |
|---|---|---|
| Pricing model | Flat $20/mo Growth | Per-outcome AI (Fin from $0.99 per outcome) plus Intercom seats ($29 / $85 / $132 per seat/mo, annual billing); captured October 17, 2026 |
| License | Open source (MIT) | Proprietary (Intercom Fin) |
| BYO-model support | Yes | No — Fin is the vendor AI product |
| Predictable AI bill at scale | Yes — flat monthly | No — scales with resolutions |
Open source Campfire, BYO model, flat $20/mo Growth — start free.