Intercom Fin alternative
Campfire vs Intercom Fin
Fin is Intercom's AI agent — and the poster child for per-resolution pricing. Intercom Fin pricing as of mid-2026 is approximately $0.99 per resolution on Intercom's public pricing page (verify the current rate before quoting prospects). Campfire Growth is a flat $49/mo with open source and bring-your-own-model support.
Fin-style AI (est.)
~$0.99 / resolution
As of mid-2026 — verify current public rate
Campfire Growth
$49 / month flat
No per-resolution AI fee on the plan
Per-resolution math vs flat $49
Includes Intercom-style seats so the full bill is visible — not just the Fin line item. Defaults: 10 seats / 1,000 resolutions ≈ $1,840 vs $49.
Cost calculator
Fin-style cost pressure
Models Intercom + Fin-style at $85/seat/month plus $0.99 per AI resolution (as of mid-2026; sourced-conservative estimate from Intercom's public pricing page — verify the current rate before quoting prospects). Campfire modeled at flat $49/mo Growth.
Agents and admins on per-seat pricing.
Assumed resolutions the AI agent handles per month.
Monthly comparison
$1,840 /mo Intercom + Fin-style vs $49 /mo Campfire
- Seats cost
- $850
- Resolution cost
- $990.00
- Monthly saving
- $1,791
- Annual saving
- $21,492
Example defaults: 10 seats and 1,000 resolutions. Lead example at 10 seats / 1,000 resolutions ≈ $1,840/mo vs $49/mo flat. Competitor figures are estimates as of mid-2026 — not a live rate card.
Campfire vs Fin comparison
Pricing model, license, and BYO-model — machine-readable table.
| Dimension | Campfire | Intercom Fin |
|---|---|---|
| Pricing model | Flat $49/mo Growth | Per-resolution AI (≈$0.99/resolution as of mid-2026 on Intercom public pricing — verify current rate) plus Intercom seats |
| License | Open source (MIT) | Proprietary (Intercom Fin) |
| BYO-model support | Yes | No — Fin is the vendor AI product |
| Predictable AI bill at scale | Yes — flat monthly | No — scales with resolutions |
FAQ
Campfire vs Fin FAQ
Fin is Intercom’s AI agent product, typically billed on a per-resolution basis on top of Intercom seats. Intercom Fin pricing as of mid-2026 is approximately $0.99 per resolution on Intercom’s public pricing page — verify the current rate before quoting prospects.
Keep AI resolutions off the invoice line item
Open source Campfire, BYO model, flat $49/mo Growth — start free.
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