Help center
Verified product guidance and developer documentation in one place.
Support surface
Unified inbox across web chat, email, WhatsApp, Telegram, and SMS. Every conversation, one workspace.
Embeddable chat widget with full customization · Email ticketing with threading · WhatsApp, Telegram, SMS integration · Real-time presence and typing indicators
Trained on your knowledge base for accurate responses. When confidence drops, conversations transfer seamlessly to your team.
Context-aware responses from your docs · Configurable confidence-based handover · Knowledge-grounded responses · Copilot assist for human agents
Core features
The channels, knowledge, and automation surfaces that keep support moving.
All conversations in one shared inbox with team collaboration.
Smart assignment and routing · Internal notes and mentions · Conversation history
Self-service help center that powers both your AI and customers.
Rich text editor · AI-indexed for instant answers · Article analytics
Real-time metrics and actionable insights for your team.
Response time tracking · Resolution analytics · Team dashboards
Automate repetitive tasks and streamline your support.
Auto-tagging and routing · Ticket priority workflows · Custom automation rules
Support hub
Browse product guidance or follow the supported integration paths.
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