Terms of Service

1. Acceptance of Terms

By accessing and using Campfire, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Campfire is a customer support platform that enables organizations to manage conversations with their customers through AI-powered assistance and human handoff capabilities.

3. User Accounts

When you create an account with us, you must provide information that is accurate, complete, and current at all times. You are responsible for:

• Safeguarding your password and account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

4. Acceptable Use

You agree not to use the service to:

• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Interfere with or disrupt the service or servers
• Attempt to gain unauthorized access to other accounts

5. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy, which also governs your use of the service, to understand our practices.

6. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted service. We may modify, suspend, or discontinue the service at any time with reasonable notice.

7. Limitation of Liability

To the maximum extent permitted by law, Campfire shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service.

8. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes via email or through the service.

9. Contact Information

If you have any questions about these Terms of Service, please contact us through our support channels.