Meet Flamey — your follow-through AI
Support thatkeeps workingafter the reply.
Campfire answers, takes approved action in your tools, follows up, and learns from every outcome — across one shared inbox.
- Flat workspace pricing
- Bring your own AI
- Multichannel inbox
01AskUnderstand the request
02ActTake the approved action
03Follow upStay with the outcome
04LearnTurn the result into evidence
Inbox
Search conversations…
Open 18AI needs help 3Mine 6
JR
Jordan Reyes2m
My order #4821 still hasn't shipped — can you check what's going on?
AI handling96% confident2
PA
Priya Anand7m
This is the third time I've been charged twice. I need this fixed today.
DK
Dani Kovač14m
Thanks, the new API key worked perfectly. Appreciate the quick help!
ST
Sam Tan22m
Can I upgrade to the Team plan mid-cycle and only pay the difference?
AI handling91% confident
JR
Jordan Reyes
Live chat · Order issue
SLA 1h 12m Resolve
Flamey is handling this96% confident · take over anytime
Conversation started · just now
Jordan Reyes · now
My order #4821 still hasn't shipped — can you check what's going on?
Flamey · AI Agent · now
Found order #4821 — it was held by a payment-verification flag, which I've just cleared. It's shipping today with 2-day delivery. 📦
Jordan Reyes · now
Oh perfect, thank you! Can I change the delivery address too?
Flamey · AI Agent · now
Of course — since it hasn't shipped, I can update it now. What's the new address?
ReplyInternal note AI rewrite
Write a reply…
⌘↵ to sendSend
One shared inbox for the customer, the agent, and the action.Scroll to follow the outcome
02 / 06
A reply is a moment.
Campfire keeps the thread alive. It gives every answer a next step, every action a receipt, and every handoff the context to finish the job.
1shared inbox for humans and AI
0per-seat math in your workspace bill
100%traceable action receipts
03 / 06
One-line install
Support that ships with your product.
Run one command. Confirm in the browser. Your team gets a shared inbox, a grounded AI agent, and a clean handoff path before lunch.
The CLI detects your framework and package manager, opens a browser tab so you can verify the install, then drops a ready-to-paste React component into your project. Your widget goes live the moment you save the file.
$
pnpm dlx campfire-widget@latest init✓ Framework detected — Next.js / React
✓ Campfire widget ready — <30ms hydration
→ Open app.campfire.is to finish setup
One line in. One shared inbox out.Instant setup
04 / 06
Stay with the customer
The conversation ends. The relationship doesn't.
Order updates, abandoned checkout, post-purchase feedback and win-back run as durable, version-pinned lifecycles — with a fail-closed policy gate on every automated send.
Action receiptPayment hold released · Order #4821
Completed05 / 06
Listen, learn, recover
Every reply becomes evidence.
CSAT, commerce reviews, voice-note transcription and risk-first moderation turn feedback into the next conversation's context.
Broad survey programs are in progress — post-purchase surveys and WhatsApp Flow ingestion land soon.
ER
Elena Rostovaelena.rostova@gmail.com · VIP Gold
$1,840.00Shopify LTV · 3 orders
Active signal · Conversational CSATA five-star review collected in WhatsApp and attached to the same customer record.
Live2m ago · Delivered
“Received order #5921 early — coffee grinder is whisper quiet!”
Yesterday · Voice note
0:14
Yesterday · Verified action
5★ review syndicated to the Shopify product page.
06 / 06
Works over the channels you already run on
Meet customers in the channels they already trust.
Bring every conversation into one calm workspace — with the real channel context, identity, and history attached from the start.
Inbound customer channels
Campfireone operational thread live context preserved
Outbound tools & systems
Selected connection
WhatsApp Cloud APIMeta partner
Native conversation threads, voice notes, photo CSAT, and quick-reply commerce buttons.
Supported today across one shared inbox. Channel marks identify the connection — they are not customer endorsements.
Simple, scalable pricing
One price. All the math we could fit in a headline.
From $49/mo for 5 widgets and 10 seats (fair use). BYO AI or use ours. No resolution fees. No per-seat pricing.
Team Size: 5 operators Save $4,512 / year
Intercom base seat cost: ~$425/moCampfire Flat: $49/mo
Starter
For teams who refuse to give a credit card to a 'free trial'.
$0/mo
1 widget
3 team members (fair use)
100 conversations/mo
Live chat widget
Email support
Most popularGet Started
Campfire Growth
5 widgets. 10 seats (fair use). BYO AI or ours.
$49/mo
5 widgets (Growth) / 20 (Pro)
10 seats (Growth fair use) / unlimited (Pro)
2,500 conversations/mo (Growth)
BYO AI or Campfire AI
Knowledge base integration
Multi-channel support
Real-time chat
Custom branding
Analytics & reporting
API access
Enterprise
For teams who need procurement-friendly answers in their RFP.
Custom
Everything in Pro
SSO / SAML
Dedicated account manager
Custom contract terms
Advanced audit logs
On-premise option
14-day free trial · Cancel anytime · 30-day money-back guarantee
Questions / answers
Frequently asked questions
Everything you need to know about Campfire. Can't find the answer? Chat with our team.
Campfire's AI learns from your knowledge base, which you can populate with documents, URLs, PDFs, and more. The AI uses semantic search to understand context and meaning, not just keywords. As you add more content and your team handles conversations, the AI becomes smarter and more accurate over time.
Get started in minutes
Give your team an AI teammate today.
Spin up Campfire, point Flamey at your help center, and watch it start resolving — free for 14 days.
6 months free for bills over $2K/mo. We’ll cover up to $5K in Intercom cancellation fees.or start with one command: