One shared inbox for web chat, WhatsApp, email and four more channels. Flamey drafts replies from your help center; your team approves, edits or takes over.
$20/mo flat · up to 10 widgets
Animated illustration: the Campfire mark; a customer asks a question; chat, email and WhatsApp gather into one queue; Flamey drafts a reply that cites a help-center article; the conversation is resolved.
Your support, kindled.
Seven conversation channels land in one queue, with the customer’s identity and history attached.
Bring your own AI key. Claude and Gemini connect through OpenRouter.All integrations
Every channel lands in the same queue, history attached.
A reply grounded in your help center, with the source it used.
Send it, edit it, or take over. Actions run only inside the rules you approve.
Follow-ups keep the context, so nobody asks the customer twice.
Flamey answers from your help center and cites the passage it used, so your team can check before anything is sent.
Hi! Can I change the delivery address on order 4821? We moved last week.
Yes — order 4821 hasn’t shipped yet, so we can still change it. What’s the new address?
Orders can be edited until they leave the warehouse, usually within one business day.
To change a delivery address, send the order number and the new address. We update it before the order ships.
Once an order has shipped, address changes go through the carrier.
Flamey works inside the limits you set. Take over any conversation at any time.
Flamey drafts in the composer when asked. Your team sends.
The CLI detects your framework and package manager, opens a browser tab to confirm the install, then adds a ready-to-paste widget component to your project.
Read the quickstartpnpm dlx campfire-widget@latest initBring your own AI keys or use ours — same price. No resolution fees.
| Line item | Intercom Advanced (annual billing) | Campfire Growth (monthly flat) |
|---|---|---|
| 10 agent seats | $85010 × $85 | Included (10 seats, fair use) |
| 1,000 AI resolutions | $9901,000 × $0.99 | No resolution fee |
| Per month | $1,840 | $20 |
What each plan includes: Intercom Advanced ($85/seat/mo, billed annually; Essential is $29, Expert is $132) includes workflows, multiple team inboxes, and round-robin assignment; SLAs and SAML SSO require Intercom Expert ($132/seat/mo). Fin AI Copilot ($29/agent/mo), Proactive Support Plus tours/checklists ($99/mo), and pay-as-you-go WhatsApp, SMS, and phone are extra. Campfire Growth ($20/mo flat, billed monthly) and Starter ($0/mo) both include workflows, multiple team inboxes, round-robin assignment, SLA policies, and inline Flamey draft suggestions within their seat and conversation caps (SAML/SCIM, product tours, and voice are not offered).
Per-seat column: Intercom’s public pricing captured October 17, 2026 — $85 per seat per month (Advanced, billed annually) and from $0.99 per Fin AI outcome. Campfire Growth is billed monthly. Check current rates before you compare.
Starter is free, within hard limits.Compare plans
Product walkthrough
No fake logos or invented quotes. Open the interactive /demo workspace — seeded with 6 conversations, 10 tickets, and 2 teammates — to test the full support loop yourself.
Honest scope
We would rather tell you what is missing today than sell you a roadmap item as a checkbox.
Connect your help center, install the widget, and let Flamey draft the first reply while your team decides.
$20/mo flat · up to 10 widgets
14-day free trial · No card required