How much does Intercom cost with AI?

Intercom combines per-seat subscription pricing with per-outcome AI fees and paid add-ons. Intercom's public pricing, captured October 17, 2026, lists $29 Essential, $85 Advanced and $132 Expert per seat per month on annual billing, plus Fin from $0.99 per outcome. Advanced includes the workflows builder, multiple inboxes and round-robin assignment; SLAs and SSO require Expert. Fin Copilot ($29 per agent per month) and Proactive Support Plus ($99 per month) are add-ons. A 10-seat team on Advanced handling 1,000 AI outcomes models to roughly $1,840/mo before add-ons. Verify current rates on Intercom's pricing page before buying.

How does Campfire compare to Intercom pricing?

Campfire Growth is $20/mo flat. There is no per-resolution AI fee. Use the calculator on this page to model seats × resolutions on Intercom-style pricing versus Campfire’s flat plan.

Why do AI resolution fees matter?

Per-resolution pricing scales with volume. As the bot handles more conversations, the bill rises even if seat count stays fixed. Flat pricing keeps the support bill predictable as AI volume grows.

Can I migrate from Intercom to Campfire?

Yes. Campfire provides a migration path from Intercom. Start on the free trial, import knowledge, and embed the widget when ready. See /migrate-from-intercom for the guided flow.

Campfire

Intercom pricing

Intercom pricing calculator

Model your team and monthly AI resolutions on Intercom-style per-seat plus per-resolution pricing, then compare it with Campfire's flat $20/mo.

Full Intercom comparison

Your seats × your resolutions.

The calculator models Intercom Advanced seats at $85/seat/month (annual billing; Essential is $29, Expert is $132) and Fin at its from-price of $0.99 per outcome, from Intercom's public pricing captured October 17, 2026. Add-ons are excluded. Not a live rate card.

Intercom-style is modeled at Advanced $85/seat/month, annual billing, plus Fin from $0.99/outcome, captured October 17, 2026. Campfire Growth is $20/mo flat.

Team size (seats)

Monthly AI resolutions

Estimated annual saving

$21,840

Intercom-style seats: $850
Intercom-style AI resolutions: $990.00
Intercom-style monthly: $1,840
Campfire Growth monthly: $20
Monthly saving: $1,820

10 seats and 1,000 AI resolutions a month. Intercom figures are from its public pricing page, captured October 17, 2026 (Advanced tier, annual billing), not a live rate card.

The lead example.

10 seats: $850
1,000 AI resolutions: $990
Intercom-style monthly: ≈ $1,840
Campfire Growth monthly: $20

Pricing model at a glance.

License, bring-your-own-model and pricing model.

Campfire vs Intercom pricing model, license, and BYO-model support.
Dimension	Campfire	Intercom
Pricing model	Flat $20/mo Growth (no per-resolution AI fee)	Per-seat subscription ($29 / $85 / $132, annual billing) + per-outcome AI (Fin from $0.99 per outcome); captured October 17, 2026
License	Open source (MIT)	Proprietary
BYO-model support	Yes — bring your own LLM keys	No — Fin/vendor AI metering
Self-hostable	Yes	No

Intercom pricing FAQ.

How much does Intercom cost with AI?: Intercom combines per-seat subscription pricing with per-outcome AI fees and paid add-ons. Intercom's public pricing, captured October 17, 2026, lists $29 Essential, $85 Advanced and $132 Expert per seat per month on annual billing, plus Fin from $0.99 per outcome. Advanced includes the workflows builder, multiple inboxes and round-robin assignment; SLAs and SSO require Expert. Fin Copilot ($29 per agent per month) and Proactive Support Plus ($99 per month) are add-ons. A 10-seat team on Advanced handling 1,000 AI outcomes models to roughly $1,840/mo before add-ons. Verify current rates on Intercom's pricing page before buying.
How does Campfire compare to Intercom pricing?: Campfire Growth is $20/mo flat. There is no per-resolution AI fee. Use the calculator on this page to model seats × resolutions on Intercom-style pricing versus Campfire’s flat plan.
Why do AI resolution fees matter?: Per-resolution pricing scales with volume. As the bot handles more conversations, the bill rises even if seat count stays fixed. Flat pricing keeps the support bill predictable as AI volume grows.
Is the calculator using official Intercom rates?: No. The calculator models Intercom Advanced seats ($85 per seat per month, annual billing) and Fin at its from-price of $0.99 per outcome, taken from Intercom's public pricing captured October 17, 2026. It excludes add-ons and pay-as-you-go channels, and it is not a live rate card. Verify Intercom's current pricing before making a purchase decision.
Can I migrate from Intercom to Campfire?: Yes. Campfire provides a migration path from Intercom. Start on the free trial, import knowledge, and embed the widget when ready. See /migrate-from-intercom for the guided flow.

Replace per-resolution surprise bills with flat pricing.

Trial Campfire free. Open source, BYO model, $20/mo Growth when you are ready.

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Campfire vs Intercom pricing model, license, and BYO-model support.

Campfire

Intercom

Pricing model

Flat $20/mo Growth (no per-resolution AI fee)

Per-seat subscription ($29 / $85 / $132, annual billing) + per-outcome AI (Fin from $0.99 per outcome); captured October 17, 2026

License

Open source (MIT)

Proprietary

BYO-model support

Yes — bring your own LLM keys

No — Fin/vendor AI metering

Self-hostable

Yes