Flat fee vs. per-agent pricing
Campfire vs Freshdesk
Freshdesk charges $49/agent/mo (per agent), so the bill grows with every seat you add. Campfire is from $49/month — flat, with 5 widgets and 10 seats included on Growth.
Freshdesk pricing
$49/agent/mo
Per agent
Campfire pricing
$49
Flat, up to 5 widgets, 10 seats
The math
What a real team pays
Freshdesk's bill scales with headcount. Campfire's Growth plan is $49/mo flat for up to 10 seats — the price doesn't change when your team grows.
5 agents
Freshdesk (5 × $49/agent/mo)$245/mo
Campfire Growth$49/mo
Savings$196/mo
10 agents
Freshdesk (10 × $49/agent/mo)$490/mo
Campfire Growth$49/mo
Savings$441/mo
Campfire Growth covers up to 10 seats at $49/mo. Larger teams move to Pro (20 widgets, unlimited seats) for $149/mo — still flat, never per-agent.
Why teams switch
The Campfire advantage
Flatmonthly fee
Flat monthly fee
One price for up to 10 seats. Add teammates without recalculating the bill.
Multi-modelby design
Bring your own AI
Claude, GPT, Gemini, or your own model. Pick the one your team actually wants to run.
Yoursto host
Self-hosted option
Keep the widget and the conversations under your control instead of a vendor black box.
FAQ
Switching questions answered
Most teams finish in a few hours. We help import contacts, ticket history, and help center articles, then switch the widget when you are ready.
Ready to make the switch?
Start your free 14-day trial today. No card required.
14-day free trial No per-agent fees No credit card required